SHIPPING POLICY
A LEGAL DISCLAIMER
The information contained within this Shipping Policy applies to the NailBi ("we," "us," or "our") website and all related services. We make every effort to ensure the accuracy of this information, but make no warranties, expressed or implied, about its completeness or accuracy. Your use and interpretation of this information, and any decision to make a purchase, are at your own risk. We disclaim all liability for actions you take or fail to take based on this Shipping Policy.
FREE WORLDWIDE SHIPPING
We are proud to offer free shipping worldwide using Hong Kong e-Express. Upon dispatch of your order, we will provide you with an online tracking number via email.
SHIPPING DESTINATIONS
We ship to the following destinations:
Cambodia, Mainland China, India, Indonesia, Israel, Japan, South Korea, Lebanon, Macau, Malaysia, Philippines, Singapore, Thailand, Vietnam, Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Latvia, Luxembourg, Netherlands, Norway, Poland, Portugal, Russia, Serbia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom, Australia, New Zealand, Canada, Mexico, United Arab Emirates, United States, Brazil, and South Africa.
DELIVERY TIMES
Delivery to most major destination cities takes approximately 7 to 14 working days.
However, delivery times can vary due to factors such as flight schedules, customs clearance, aviation security checks, uncontrollable circumstances like natural disasters, political factors, strikes, war, or epidemics, and the size of the territory of each destination. Some destinations with vast territories may require additional delivery time. Once your parcel arrives at the destination, it will be treated as a priority over regular letters or parcels.
PUBLIC HOLIDAYS AND SUNDAYS
When calculating the mailing date and arrival date for all types of mail, as well as evaluating service performance under our service commitment, Sundays and public holidays are not included.